At Oak & Stone, we value your privacy. This Privacy Policy explains what personal information we collect through our website and contact forms, how we use and protect that information, and how you can contact us with questions about your personal information.
When you contact Oak & Stone through our website, we collect the information you provide, including your name, email address, phone number, the type of renovation service you are interested in, and any details you share about your project.
If you request an estimate or appointment, we may also collect information related to scheduling and your preferred services. We may keep records of communications relating to your inquiry so we can respond and follow up appropriately.
Oak & Stone uses the information you provide to respond to renovation inquiries, understand your project requirements, prepare estimates, and schedule consultations or appointments.
We may also use your information to communicate with you about your inquiry or ongoing project, manage customer requests, and maintain records of our communications. Information submitted through our website may be stored in our customer management system to help us organize inquiries and provide timely follow-up.
Oak & Stone may use third-party service providers to help operate our website and manage customer inquiries. These services may include website hosting, online contact forms, customer management software, appointment scheduling, and email or text communication tools.
Personal information submitted through these services may be processed or stored by those providers to support our business operations. We may also disclose personal information when required by applicable law.
Our website may use cookies and similar technologies to support website functionality and security. Our contact forms include security verification designed to help reduce spam and automated submissions.
Website hosting and security providers may process technical information, such as IP addresses, browser details, and device information, to help operate and protect the website. Any additional analytics or advertising tools used by the business will be identified in this policy.
Oak & Stone may contact you by email to respond to your renovation inquiry, provide estimates, coordinate appointments, and communicate about your project.
If you choose to opt in to SMS communications through our website form, we may send text messages relating to your inquiry, estimate, or appointments. Message frequency may vary, and message and data rates may apply. You can reply STOP to unsubscribe from text messages or HELP for assistance.
Information submitted through our website may be stored in customer management, communication, and appointment scheduling systems used by Oak & Stone and its service providers.
We aim to protect personal information through appropriate security measures and retain it only for as long as needed to manage customer inquiries, provide services, maintain necessary business records, or meet applicable legal requirements.
You may contact Oak & Stone to ask what personal information we hold about you, request corrections to inaccurate information, or ask questions about how your information is collected, used, and shared.
You may also request the withdrawal of consent for optional communications, subject to applicable legal requirements. If you have opted in to text messages, you can reply STOP to unsubscribe. Requests to delete personal information will be reviewed in light of any applicable recordkeeping obligations.
To protect your privacy, we may ask you to verify your identity before responding to requests involving your personal information.
If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact Oak & Stone through the Contact section of our website. We will review your inquiry and may request additional information to verify your identity when necessary.
We may update this Privacy Policy to reflect changes in our services, website features, or information-handling practices. Any revised version will be posted on this page with an updated revision date.
Last updated: October 30, 2026