Terms & Conditions

Welcome to Oak & Stone. These Terms & Conditions explain the general rules for using our website, requesting information about our renovation services, and communicating with our team.

By using our website, you acknowledge these terms. Information provided on this website is for general informational purposes. Renovation estimates, project pricing, timelines, and specific services will be discussed and confirmed separately through an appropriate written agreement.

1. Website Use

The Oak & Stone website is intended to provide general information about our renovation services and allow visitors to contact our team regarding potential projects. Visitors agree to use this website for lawful purposes and not submit false, misleading, or harmful information through our contact forms.

We may update, modify, or temporarily suspend website content or features when necessary. While we aim to keep the information on our website accurate and up to date, service descriptions and other website content may change.

2. Renovation Inquiries & Estimates

Visitors may contact Oak & Stone through our website to request information, discuss potential renovation projects, or inquire about estimates and consultations.

Visitors may also use our online scheduling calendar to book an estimate appointment.

Submitting an inquiry or booking an estimate appointment does not create a binding renovation service agreement, guarantee project availability, or establish final project pricing.

A successfully booked appointment will be confirmed through our scheduling system or by our team.

Any estimates or preliminary pricing provided are subject to further review and may change based on project requirements, materials, site conditions, and other relevant factors.

Final project details, pricing, timelines, and responsibilities will be confirmed separately through an appropriate written agreement before renovation work begins.

3. Appointment & Scheduling

Oak & Stone may offer consultations and estimate appointments through our website, online scheduling calendar, or direct communication with our team.

Appointment availability is subject to change. Once a booking is successfully completed, customers may receive an appointment confirmation containing their scheduled date and time.

Customers may reschedule or cancel appointments using the links provided in their booking communications or by contacting our team directly.

Oak & Stone may contact customers to clarify project information, coordinate appointments, or communicate necessary scheduling changes.

If we need to reschedule or cancel an appointment, we will make reasonable efforts to notify the customer using the contact information provided.

Booking an estimate appointment does not guarantee that Oak & Stone will undertake the requested renovation project.

4. Email & SMS Communication

Oak & Stone may communicate with you by email to respond to renovation inquiries, provide estimates, coordinate appointments, and share information related to your project.

If you separately choose to opt in to SMS communications through our website form, Oak & Stone may send text messages regarding your inquiry, estimate, appointment, or ongoing project. SMS consent is optional and is not required to submit an inquiry.

Message frequency may vary, and standard message and data rates may apply. You can reply STOP to unsubscribe from text messages or HELP for assistance. We will respect applicable communication preferences and unsubscribe requests.

5. Website Content & Intellectual Property

The content displayed on the Oak & Stone website, including text, branding, graphics, photographs, and design elements, may be owned by Oak & Stone, licensed for our use, or belong to their respective rights holders.

Visitors may view and use website content for personal, informational purposes. Reproducing, distributing, modifying, or using website materials for commercial purposes without appropriate permission is not permitted, except where allowed by applicable law.

Photographs and visual examples displayed on this website may be illustrative and do not necessarily represent projects completed by Oak & Stone. Please contact us for information about our renovation services and previous work.

6. Website Information & Liability

Oak & Stone makes reasonable efforts to ensure that the information presented on our website is accurate, helpful, and up to date. However, website content is provided for general informational purposes and may contain errors, omissions, or outdated information.

We cannot guarantee that our website will always be available or operate without technical interruptions. Visitors are encouraged to contact our team directly to confirm service availability, project details, pricing, and other important information.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or any consumer rights protected by applicable law. The terms of any renovation project will be addressed separately in the applicable written agreement.

7. Contact Information & Changes to Terms

If you have questions about these Terms & Conditions, our renovation services, or information displayed on our website, please contact Oak & Stone through the Contact section of our website.

We may update these Terms & Conditions periodically to reflect changes in our services, website functionality, business operations, or applicable legal requirements.

Any updated Terms & Conditions will be posted on this page with a revised update date. We encourage visitors to review this page occasionally for changes.

Last updated: October 30, 2026